Episode 69 | How to Achieve Great Customer Service with Dr. Kelly Henry

Mar 18, 2021

For 20 years award-winning chiropractor Dr. Kelly Henry helped his patients live healthier lives. With the foundation of providing exceptional customer service, Dr. Henry grew his clinics into one of the top producing chiropractic offices in the nation with multiple locations and doctors. Since 2018 Dr. Henry has used his system to coach business leaders on improving customer service to create incredible growth and profits.

Podcast notes:

00:00 – 00:23 Overview of Dr. Kelly Henry, Customer Service, and Today’s Podcast Topic
00:23 – 02:35 Marketing Moment: Fun, Fame or Fortune
02:35 – 03:54 https://www.peppershock.com/offers/ for $10 off your first order of a Misfit Box
03:54 – 04:11 Welcome to the Marketing Expedition Podcast
04:11 – 05:43 Welcome Dr. Kelly Henry
05:43 – 07:56 About Dr. Kelly Henry
07:56 – 10:10 Tips on How to Achieve Great Customer Service
10:10 – 15:20 Dr. Kelly Henry Explains his Job and How he Helps Companies Reach Success
15:20 – 22:44 Dr. Kelly Henry Discusses his Journey to Coaching about Customer Service
22:44 – 27:57 Marketing Tips from Dr. Kelly Henry
27:57 – 31:30 Book Recommendations from Dr. Kelly Henry: “Burn Your Goals”, “Be Obsessed or Be Average” and “The 10 X Rule”
31:30 – 33:34 Want to Get Ahold or Hire Dr. Kelly Henry? Go to drkellyhenry.com to Learn More
33:34 – 34:59 Huge Thanks to Dr. Kelly Henry for Sharing Customer Service Wisdom
34:59 – 35:15 Thanks for Listening, Find more Podcasts Online www.peppershock.com/marketing-expedition-podcasts/
35:15 – 35:46 Check out https://themarketingexpedition.com to Build Relationships with Others and Find the Latest Marketing Trends

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